Privacy Policy

We may collect personal and health-related information that you provide to us directly, or that is provided on your behalf by a healthcare provider or insurer. Examples include:

• Name
• Address
• Email
• Phone number
• Prescription information
• Insurance information
• Healthcare provider information
• Information you submit through our contact forms
• Website usage information (such as pages visited and device type)

Information you provide may be used to:

• Process prescriptions and refills.
• Communicate with patients about their care.
• Coordinate care with your healthcare providers.
• Respond to inquiries and customer service requests.
• Improve our website and the services we offer.
• Meet legal, regulatory, and reporting obligations.

Protected health information is handled in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable. We only use and disclose your health information as needed to provide your care, for payment and pharmacy operations, or as otherwise permitted or required by law.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold from unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we continuously work to maintain a high standard of protection for your information.

We may work with trusted third-party providers that help us with website hosting, analytics, secure communications, prescription processing, payment processing, or appointment requests. These providers are only permitted to use your information to perform the services they provide to us, consistent with this Privacy Policy and applicable law.

You may contact ActiveCare Pharmacy to:

• Update the information we have on file.
• Request corrections to inaccurate information.
• Ask questions about our privacy practices.
• Learn more about how your information is handled.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates become effective once posted on this page. We encourage you to review this page periodically.